Phonexia Resources

Check out Phonexia's ultimate range of state-of-the-art speech recognition and voice biometrics technologies.

Learn about Phonexia Voice Inspector, an out-of-the-box automatic forensic voice comparison solution for police forces and forensic experts.

Tap into the challenges of a European Law Enforcement Agency in this anonymous case study and find out how the agency greatly improved its efficiency when tackling organized crime.

Learn how Home Credit streamlined its call center operators’ work and increased customer satisfaction through voice analytics powered by the Phonexia speech transcription technology.

Dive into the call center challenges that innogy solved with Phonexia’s innovative speech recognition technologies enabling automatic call topic detection, greater call center efficiency, and improved up-selling.

Explore how Comdata Group reduced its call center costs, increased customer service quality, and improved the agents’ efficiency by implementing Phonexia speech recognition technologies.

Understand the process behind the implementation of voice biometrics in call centers and expand your business with voice authentication easily.

Get an extensive look at multiple call center challenges and how innovative speech analytics is a key element behind the impressive customer experience delivered over the phone.