Phonexia Voice Guardian™
Real-Time & Post-Call Fraud Prevention
Data Control & Privacy
Intuitive UI for Agents & Analysts
Phonexia Voice Guardian™ Features
Real-Time & Post-Call Fraud Prevention
Deepfake detection catches synthetic and cloned voices the moment they speak. Speaker clustering exposes fraudsters operating across multiple accounts and identities — even ones your team hasn't caught yet.
Instant Voice Authentication
Genuine customers get verified passively, from less than two seconds of speech — no challenge questions, no friction. Just shorter handle times and a smoother call.
Absolute Privacy & Data Control
Your voice data stays yours. Phonexia cannot access it. Encryption keys stay in your hands, and your cloud data lives safely in the region of your choice.
Intuitive UI for Agents & Fraud Analysts
Call center agents get real-time on-screen notifications that identify genuine customers and flag suspected fraudsters. Fraud analysts get a dedicated post-call interface to trace fraudsters across accounts.
Migration Process
A structured migration path off Gatekeeper without the pain.
Mapping
We map your current setup — call volumes, existing fraud tools, integration points, and compliance requirements. This gives us a clear picture before we design a bespoke migration plan.
Testing
We evaluate and validate Phonexia Voice Guardian™'s performance on your calls in a secure testing environment, fully under your control, to confirm it meets expectations before anything goes live.
Migrating
We handle the entire migration ourselves — using as much of your existing data as possible to keep any impact on customer experience and daily operations to a minimum.
Switching
Once validated and approved, we go live. Your customers authenticate seamlessly from their very first call through Phonexia Voice Guardian™.
20+ Years of Voice Experience
We have spent over 20 years at the forefront of speech technology, building the voice biometrics and speech recognition software that governments and enterprises rely on.
18+ Years of NIST Excellence
Since 2008, we've continuously put our accuracy to the test in NIST evaluations, refining how machines understand the human voice every round.
Relied on in 60+ Countries
Our solutions run behind the scenes for public and private sector organizations in more than 60 countries worldwide.
A real conversation with a voice biometrics expert
A first look at how migration from Gatekeeper would work for your setup
No commitment required
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